The modern business world has frequently placed an emphasis on training, but rarely on education. As a consequence, many business people know their job and their product, but struggle when it comes to managing teams or growing a business.
Understand Management, Manage Understanding
There are two aspects to coaching, for teams and for managers. In coaching, I seek to strengthen consulting by providing direct and personal guidance.
I coach teams to help them understand management’s needs and goals. And, I coach managers to help them make sure team members understand what is expected of them.
When coaching teams, I help them understand the importance of the activity instead of just the steps to follow. This allows them to identify the weaknesses in the standard approach and recommend valid improvements and changes to the system.
Coaching is usually more effective when provided to teams that work together and need to share information (for one-on-one coaching, please see the page on “counselling“).
Coaching can be provided, among others, in the following topics:
- Defining quality
- Identifying and understanding risks
- Estimating and planning quality engineering
- Metrics, measurements and KPIs
- Rapid process definition
- Estimating realistically
- Estimating and planning
- Monitoring and reporting
- Working through complexity and chaotic situations
Coaching Managers and Leaders
Perhaps you are a great entrepreneur, a brilliant engineer and a visionary product developer; you created a successful business or were rewarded for your skills with a promotion.
And now you are a manager. You are no longer doing that job you did so well. You need to manage people in addition to everything else.
People are not like machines: they don’t always do what you expect. People are moody and unpredictable. They pretend to understand and do things they thought was a good idea.
In order to be effective, you need to be able to clearly communicate why things need to be done. Your team members need to understand the consequences for the business, clients and colleagues of not doing something correctly, completely or in a timely manner.
The idea behind coaching is not to try to solve your personal or psychological problems, but to focus on the frustrations that you may have as a manager, an executive, a team leader.