Culture Management used to improve Quality and reduce Costs.
Your Organizational Culture has a direct impact on the Quality and Cost of your products and services. Yet few organizations manage their culture.
Culture Management does not necessarily require changing the culture. You can make noticeable gains by
- Clear and consistent communication between management and staff,
- Well defined organizational structures,
- Roles, responsibilities and authority aligned to personal skills,
- Realistic and shared objectives and priorities.
I can help you check and fix the cultural gaps between the executive vision and the day-to-day activities of the team members. Then, I can help you make sure your teams understand and support the business strategy. When the team members understand the business vision, strategy, approach, needs and goals, they will be are improve the methodologies, processes and procedures used. Let your team make the whole organization more efficient.
The Listening Project
Frequently, consultants offer compliance to a ready-made standard or model. A model that may have been successful in the past, somewhere else. It may have worked for a different business, in a different domain, with a different culture and different technologies. That does not mean it will work for you — and it may cost you a lot of time and money before you understand that. The books about models never mention the amount of companies that invested and failed.
My approach is to listen to you, to analyse your business objectives, and to understand the issues. I listen to the senior management’s vision, I listen to the desires and frustrations of the team members. I look for the discrepancies.
This allows to identify the difference between the organisational culture and the business strategy.
Once these issues have been clearly identified and verified, then, together, we can focus on establishing what will provide you, in your unique situation, the most effective results.
Every model, standard and theory has its value, but every one has its weaknesses. The secret to success is understanding which bits will best fit your circumstances.
More about my principles can be found on the Concept page.
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